Testimonials
Click on the tabs below to view testimonials about various aspects of Pacific Educators.
“My original purpose for applying with Pacific Educators was maternity coverage. The best part of my experience was the personable service from both customer service and claims departments. I always received friendly communication, timely responses, explanations, and assistance. I’m definitely going to continue coverage. So worth it! ”
“I picked Pacific Educators because I heard they had good customer service. During the difficult days it made it easier for me. All of my questions were answered – Thank you.”
“It is truly a pleasure to have you assist me in securing my claim filed in your office. I am acknowledging you for all of your untiring effort and energy… Thank you for your wonderful and cheerful service.”
“I was paid exactly what I applied for with NO reductions.”
“At age 46, I never expected to become disabled. Thanks to the disability benefits, I didn’t have to deal with financial stress! I thank you for your prompt and courteous service (both by mail and phone!).”
“I’ve worked my entire life and have never been through this experience. It’s long term to be sick at home and lonely. The next thing is surgery. You have all made this experience so much less stressful and I can’t express it enough. Please let everyone at Pacific Educators know how grateful I am. Being able to count on you guys really alleviated so much stress and I appreciate it greatly!”
“Your company, believe it or not, saved my house. I cannot express in words what the payments have meant to myself and my wife.”
“I signed up for $2,200.00 a month and that’s exactly what I got, $2,200.00 a month.”
“I was paid my FULL benefit IN ADDITION to my Sub-differential pay”
“I have been so sick that just knowing this money was coming was wonderful. My life has had to change so dramatically that not having to worry about my bills was a great relief. I have recommended you to other teachers.”
“I recommend your income protection (disability) to every teacher at my school. I never believed I would need it.”
“I was paid my full benefit even while I was getting my sick leave. My claim was paid quickly and the extra money really helped me get by.”
“Roselaine was extremely nice and helpful on the phone. I was paid my full benefits during summer and vacation periods.”
“This was a real bonus for me. After recovering from surgery, I was delighted to discover I even had the policy after having enrolled in the program some 12 years before. Thank you so much!”
“The process was very easy and I was very pleased with my experience.”
“I would like to thank Pacific Educators from the bottom of my heart. Without the financial assistance of this disability insurance, I would have suffered severely. Pacific Educators made this difficult time easier to bare. I thank you once again.”
“Pacific Educators were great about sending my claim form and forwarding my paperwork.”
“I wish every company had someone like you working for them. Most companies have made customer service their last priority. It’s nice to know that there are still kind, courteous people out there who care about the needs of others. You are a true asset to Pacific Educators, the work force, and the human race.”
“Your company should be proud of having such an efficient and empathetic person as Lupe representing you. When you employ such a person, it is obvious that customer service is a priority”
“It is truly a pleasure to have you assist me in securing my claim filed in your office. I am acknowledging you for all of your untiring effort and energy… Thank you for your wonderful and cheerful service.”
“I can’t thank your firm enough for your prompt service! When you say you are going to do something, you do. Love your service. You make my job so much easier.”
“THANK YOU! I know you are not the one that makes the decisions, or are responsible for the process. I just wanted to tell you that I appreciate your checking up on this, getting back to my questions in a timely manner, and keeping up with this.”
“Since my illness, your company is not the only one that I have had to do business with regarding claims. However, Sue is the only person that I can honestly say has gone out of her way to handle the inquiry efficiently and courteously. You are to be complimented on having people of her caliber in your employment. I realize that many take the time to complain, but very seldom do they take the time to compliment, but in this particular instance, I felt that a compliment was in order.”
“Roselaine was extremely nice and helpful on the phone.”
“Karen Porter has always been wonderful to work with – polite, respectful, efficient & kind, always!”
“I am VERY happy with the service you provide us. Switching to Pacific Educators was the best decision we’ve made in awhile.”
“The Pacific Educators team is just as interested in serving you after the sale and that is the true test of a quality partnership.”
“The people I spoke to on the phone were polite and professional.”
“I am VERY happy with the service you provide us. Switching to Pacific Educators was the best decision we’ve made in awhile.”
“I would recommend Pacific Educators to any employer who is interested in providing high quality programs and consistently excellent service to their employees and for their staff charged with administration of these programs. The Pacific Educators team is just as interested in serving you after the sale and that is the true test of a quality partnership.”
“I can’t thank your firm enough for your prompt service! When you say you are going to do something, you do. Love your service. You make my job so much easier.”
“I’ve been seeing more and more districts go with Pacific Educators rather than others. Great Job!”
“Of special importance to both the school district and the employee is the service aspect. Pacific Educators work very hard at helping us immediately resolve any problems that may occur. Their service has always been “TOPNOTCH”. I would be pleased to recommend Pacific educators to any employer.”
“I’m confident that you will be pleased with your selection of this carrier for your employee benefit plans”
“It’s been great working with you and we appreciate your effort in providing student accidental insurance. I look forward to another successful year with Pacific Educators.”
“We have been pleased with your company’s services. Student packets and email updates on new student status are always on time and sent to us on a timely manner.”
“I’ve heard nothing but positive feedback from Cashiers at the school sites. They LOVE the online payment system. They also really appreciated the printout you sent me showing all students who had the insurance and what coverage they had purchased.”
“We are pleased with your current services. You have very pleasant employees to work with us.”
“It is a pleasure to do business with honest, professional people like you”
“Pacific Educators Insurance has also provided our membership with outstanding service to implement the insurance plans to which we have subscribed. We have always had prompt, intelligent handling of claims from this agency and they have never failed to respond to inquiries in a full and complete manner”
“Not only have we found the service offered by Pacific Educators to be exemplary, but we have had a most positive experience with Valley Forge in processing claims. In conclusion, we would most highly recommend Pacific Educators and Valley Forge Insurance Company.”
“They (Pacific Educators) have continuously worked for the good of our membership and have been successful in advocating our position with the underwriting companies. UTLA appreciates their diligence on behalf of our members.”
“On behalf of all of us in P.A.O.E., I thank you for the many courtesies and excellent service you have given us in providing for our insurance needs these past three years. Your honesty, integrity, and expediency in handling questions or claims is very much appreciated. We heartily recommend consideration of Pacific Educators Insurance Agency to any group of educators contemplating the acquisition of insurance coverage that will truly benefit its members.”